Privacy Policy

1. Introduction

Petal Technology LLC ("Petal," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and Metrics software.

2. Information We Collect

We collect information you provide directly to us:

• Account information (name, email address)
• Payment information (processed securely through Stripe)
• Support requests and communications
• Usage data from our software (optional analytics)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our products

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption at rest and in transit.

5. EEG Data Privacy

EEG and biometric data recorded using Metrics is stored locally on your device by default. If you opt into cloud sync features, your data is encrypted and stored securely. We do not access, analyze, or share your EEG data without your explicit consent.

6. Third-Party Services

We use trusted third-party services for payment processing (Stripe), authentication (Supabase), and analytics. These services have their own privacy policies governing their use of your information.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.